Shipping Information

All jewelry orders are shipped via USPS ground. Please allow 2-5 business days for your order to be processed and shipped. Once shipped, your order will arrive within 2-8 business days, depending on your location.

Order Processing

Please note that due to the handcrafted nature of our jewelry, some orders may take up to 2 weeks to process and ship. If your order is expected to take longer than 2 weeks, we will contact you via email to provide an updated timeline.

Handmade Quality Variations

As each piece of jewelry is meticulously crafted by hand, slight variations in the appearance of individual pieces may occur. This is a hallmark of handmade craftsmanship and adds to the unique character of each piece.

Defect Reporting

If you receive your jewelry and notice any defects, please contact us immediately. We will gladly work with you to resolve any issues and ensure your satisfaction.

General Returns and Exchanges Policy

We are committed to providing our customers with high-quality, handcrafted jewelry. If you are not completely satisfied with your purchase, you may return or exchange it within 14 days of the date of purchase. To initiate a return or exchange, please contact us via the contact form

Returns for Defects or Quality Issues

If you encounter a defect or problem with the quality of your jewelry, please contact us immediately. We will gladly repair or replace the item at no additional cost. We stand behind our craftsmanship and want to ensure your satisfaction with Marian J King Designs jewelry.

Returns for User-Caused Damage

If the item is damaged by the user, such as a lost earring, broken stone, or chain, the repairs will be quoted on an individual basis. We understand that accidents happen, and we will work with you to assess the damage and provide a fair and reasonable repair estimate.

Returns for Items Beyond Normal Wear and Tear

Anything beyond normal wear and tear will be considered on a case-by-case basis. We recognize that jewelry is meant to be worn and enjoyed, and we will work with you to determine the best course of action for any issues that arise.

Additional Considerations

Please note that all products are handmade to order, and therefore, returns and exchanges may take longer than typical retail returns. We appreciate your patience and understanding as we work to accommodate your request.

We encourage you to contact us with any questions or concerns regarding our returns and exchanges policy. We are committed to providing excellent customer service and ensuring a positive experience for all our valued customers.